Call Centers in Dubai

 

Call Center in Dubai

The customer relationship has become an integral part of every business venture today. With the convergence of highly developed computing and internet technologies, not only the expectations of the customers but also the scope of far-flung interactions has gone high. As per the observation, the companies need to evolve their sales and customer service strategies in order to satisfy the well-informed customer of today. The threat of pushing away the customers becomes high as the competition within the companies lays just a click away. The reason is the expectation of ever-increasing level of service.

The only choice left with the companies is to offer the customer service in the most proficient way. The call centers need to overcome this challenge with new and improved functionality and applicability. To ease the struggle MECC’10 brings “Middle East Call Center’10 Conference and Exhibition” in May 2010 by Insights. The event will delineate the solution to the same. It will speak for how the issues are handled with respect to the organization’s goals and strategies. This would be followed by the discussion of the implementation effectively thereafter. This determines the ultimate success of the call centers.

 

The Conference has the following lead agenda:

· Doing More With Less

· Emerging Stronger From The Downturn

· Keeping Your Sales Pipeline Filled–

· Managing By The (Right) Numbers

· Levering Your Key Asset, People (& Not Just Paying Lip-Service To The Concept)

· Creating Powerful Customer Experiences

· Increasing Your Call Centre’s Value Proposition

· Getting The Budget You Need

 

Specialties of the event include:

· The Place To Be

· Addresses Regional Issues

· Multiple Learning Interventions

· Premier Networking

· Is Driving Region Growth

 

The event, in other words, is surely a ‘must-attend affair’ for the Contact Centre , Managers/Senior Staff , CRM Decision Makers, Business Development Managers , Corporate Management (CEO, MD, Director) , Customer Service, Sales, Marketing Directors/Managers, E-Commerce Strategists, HR/Training Managers, Brand/Loyalty Managers, Telecom/IT Managers ,Communications/Voice Specialists , Internet Professionals , Project & Network Planners and Developer/Systems Integrator.